Previous incidents

This issue has now been resolved. Log ingestion delays and query performance have returned to normal for all affected customers.

We apologize for the repeated disruptions and appreciate your patience as we worked to restore service. Our team continues to monitor the situation closely to ensure ongoing stability.

If you continue to experience any issues, please reach out to us right away.

This issue has now been resolved. Log ingestion and query performance is now stable.

We apologize again for the disruption and appreciate your patience while we addressed this recurrence. If you notice any ongoing issues, please reach out to us right away.

This issue has been resolved. Log ingestion and query performance have returned to normal.

Thank you for your patience while we worked to address this incident. If you continue to experience any issues, please don’t hesitate to reach out at "hello@betterstack.com".

We’ve identified and resolved the root cause of the issue.

Log ingestion delays are cleared and query performance has returned to normal. Should you continue to experience any problems, please reach out to us at hello@betterstack.com.

Thank you for your patience!

Query performance is back to normal and all delayed logs are now being ingested; no data was lost. We’re continuing to monitor the system to ensure everything remains stable.

Thank you for your patience and for bearing with us. If you observe any lingering issues, please let us know at hello@betterstack.com.

All services are back to normal. Sincere apologies for the inconvenience! Please message us at hello@betterstack.com if we can help with anything.

All delayed ingestion has been cleared; logs and metrics should now be available as normal. Thank you for your patience.

All services are back to normal. Sincere apologies for the inconvenience! Please message us at hello@betterstack.com if we can help with anything.

The issue has been resolved, all log querying is back to normal.

The issue has been resolved, all backlogged data has been processed.