Previous incidents

Query issues in eu-nbg-2 are now mostly resolved. The ingesting lag has also fully caught up around the same time, and data is being processed as expected.

We’re continuing to monitor the cluster closely and are reviewing the ingesting pipeline to ensure everything is stable and performing normally.

Thanks a lot for your patience and let us know at hello@betterstack.com if anything!

Cloudflare has mostly resolved the underlying routing issues related to their global outage, and their systems are now operating normally. With their network stabilized, the Better Stack UI and all related services are fully accessible again.

Everything on our side is now running as expected, and we are no longer seeing elevated error rates or degraded performance.

We’ll continue to monitor the situation, but no further impact is expected.
If you have any questions or notice anything unusua...

We’ve resolved an issue that caused some custom status pages to fail to load or return timeout errors. The problem was related to certificate handling workflow, which temporarily prevented certain pages from obtaining or refreshing their SSL certificates.

All affected pages are now loading normally again. Thank you very much for your patience and understanding.

Please let us know at hello@betterstack.com if you'd have any further questions.

Email deliveries are back to normal.

The issue has been resolved; all pending data has been ingested, and queries are fully operational.