Previous incidents

All services are back to normal. Sincere apologies for the inconvenience! Please message us at hello@betterstack.com if we can help with anything.

The issue has been resolved, all log querying is back to normal.

The issue has been resolved, all backlogged data has been processed.

We've successfully performed a hardware failover. We'll be migrating our redis cluster to a new hardware as a result of this incident over the coming weeks. Sincere apologies for the inconvenience! Please let us know at hello@betterstack.com if you have any questions.

All alerts should now work again for all customers. We apologize for the inconvenience and will re-evaluate our primary voice call provider going forward. Have questions? Please let us know at hello@betterstack.com.

Incident has been resolved.

All services are back to normal. Sincere apologies for the inconvenience!